Refund & Return Policy

Thank you for shopping at SpermBooster.com.pk. We value customer satisfaction and strive to provide high-quality herbal wellness products. Please read our Refund & Return Policy carefully before placing an order.

1. General Policy

Due to the personal, consumable, and hygiene-sensitive nature of herbal wellness products, we only accept returns or refunds under specific conditions mentioned below.

By placing an order on our website, you agree to this policy.

2. Eligible Return Conditions

You may request a return or replacement only if:

  • You received a damaged product
  • You received the wrong item
  • The product was incomplete
  • The product arrived leaked or defective

To qualify for a return or replacement:

  • The item must remain unused and unopened
  • The original packaging must be intact
  • The issue must be reported within 3 days of delivery

3. Non-Returnable Items

For health, safety, and hygiene reasons, we do NOT accept returns or refunds for:

  • Opened products
  • Used products
  • Products damaged after delivery
  • Change of mind
  • Personal dislike or preference
  • Orders with incorrect information provided by the customer

As herbal supplements may affect individuals differently, results can vary from person to person.

4. Proof Required for Claims

To process any complaint, customers may be required to provide:

  • Parcel opening video
  • Product images
  • Order number
  • Proof of damage or issue

Claims without proper evidence may not qualify for refund or replacement approval.

5. Refund Process

If your refund request is approved:

  • Refunds may be processed through bank transfer, mobile wallet, or other available payment methods
  • Processing time may take 7–14 business days depending on payment providers

Shipping charges are generally non-refundable unless the error occurred from our side.

6. Replacement Policy

In eligible cases, we may offer:

  • Product replacement
  • Store credit
  • Partial refund
  • Full refund (where applicable)

The resolution method will depend on the nature of the issue.

7. Order Cancellation

Orders may be cancelled before dispatch by contacting our support team immediately.

Once an order has been shipped, cancellation requests may no longer be possible.

8. Delivery Issues

We are not responsible for delays caused by:

  • Courier companies
  • Weather conditions
  • Public holidays
  • Incorrect address details
  • Customer unavailability

Customers are responsible for providing accurate shipping information.

9. Herbal Wellness Disclaimer

Products sold at SpermBooster.com.pk are herbal wellness supplements intended to support male wellness, fertility, stamina, and reproductive health naturally.

Results may vary depending on:

  • Lifestyle
  • Diet
  • Health conditions
  • Consistency of use
  • Individual body response

We do not guarantee specific medical or fertility outcomes.

10. Contact Us

If you need assistance regarding returns, refunds, or order issues, please contact us:

🌐 SpermBooster.com.pk
📧 Email: info@spermbooster.com.pk
📱 WhatsApp / Phone: +923000534788